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Recognition Express

Privacy Policy

This is the privacy policy for Recognition Express. We are part of the Bardon Group of companies.

We supply branded products for Razzamataz Theatre Schools.

Recognition Express will not make unsolicited contact with you via email, nor will we sell, rent or exchange customer information with anyone else. We share relevant information only with those parties entrusted with the processing of your account and the fulfilment of your order. A full list of these parties can be viewed here

Credit card and debit card transactions are subject to routine searches from time to time. We undertake these searches in association with licensed credit agencies to detect and prevent fraud. Credit and debit card transactions are processed by PayPal whose privacy policy is available on their website.

  • As with all shopping websites, we collect personal information from you when you place an order at Razzamataz.re-keyaccounts.co.uk. We only request the information that is required to efficiently process your order, inform you of any delays or problems.The information we collect is:Your name
  • Your email address – so we can email you order confirmations, delivery confirmations, etc
  • Your delivery address – so we know where to deliver
  • Your invoice address – if different from your delivery address so we can send your receipt/invoice
  • Your telephone number – in case we need to contact you with any questions regarding your order

We only use the personal information provided for processing your current order. We will never use your email address or any other information for any other purpose.

When you place an order you are entering into a contract with us.

We will keep the information that you give us when you make a purchase for 6 years following the financial year in which the purchase is made.Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, items in your basket and your order number. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs by gathering and remembering information about your preferences.

The cookies we use do not contain any personally identifiable information.

 

The only other item of information that is collected automatically is the IP address used for your current Internet connection session (this is for security purposes only). We are legally bound to collect this information / It is in our legitimate interest to collect this information and we will keep it for 1 year.

You have rights in relation to the personal information we hold about you. These are:

  • The right to be informed about the collection and use of your personal data. We do this by providing you with this privacy notice.
  • The right of access. This is commonly referred to as ‘subject access’. You have the right to make a request to see all the personal data that Recognition Express holds about you. You can make this request verbally or in writing and we must respond within one calendar month.
  • The right to ask us to correct any information you believe is incorrect.

If you disagree with us using your personal data for our legitimate interests let us know in writing and we consider whether to stop using it for that purpose.

How to complain

If you are unhappy about the way we handle your personal data please let us know verbally or in writing by contacting us at the address given below.

We will explain how we have processed your personal information and if we have made a mistake will tell you how we will put this right.

If you are still dissatisfied, you may report your concern to the Information Commissioner’s Office (ICO) by contacting: Wycliffe House, Water Lane, Wilmslow SK9 5AF  Tel. 0303 123 1113

Contacting us

If you wish to exercise a right or have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact us at Unit 2, Cartwright Way Forest Business Park Bardon Leicestershire LE67 1UE by Calling: 07979 155415 or emailing: wcherry@the bardongroup.co.uk